Thank you for using JoyClip! We're here to help with any questions, issues, or feedback you may have.
For assistance, feedback, bug reports, or template suggestions, please email us at:
discardjo1@gmail.com
We usually respond within 24-48 hours.
1. Browse or search for a template you like on the home screen.
2. Tap "Use this template" and select a clear front-facing selfie or photo from your gallery.
3. Wait a short moment for the AI to process — your video will be generated!
4. Preview, save to your device.
Best results come from clear, front-facing photos with good lighting and visible facial features. Avoid hats, sunglasses, heavy filters, side profiles, or low-resolution images. Try different photos for better alignment.
No. Your uploaded photo is used only temporarily to generate the video and is automatically deleted immediately after processing (usually within seconds). We do not store, share, or retain any photos or facial data. Everything stays private.
Generation time depends on photo complexity, template, and network conditions. Most videos complete in a few minutes. If it's taking longer, check your internet connection or try again later. You can continue browsing other templates while it processes in the background.
JoyClip is for personal, non-commercial use. Please only use photos of yourself or photos you have explicit permission to use. Respect others' privacy and rights.